Repairs
The most sustainable way to shop begins with
knowing why and how your clothes were made.
But the journey begins after you bring them home.
We're here to help you make it easy.
Because just like anything we love,
our clothes deserve to be cared for.
Let's close the loop.
Only 1% of clothing is recycled each year. The rest is tossed into landfills—contributing to greenhouse gas emissions. Together, let's close the loop.
Your #MadeRight piece was made to last. But sometimes wear and tear from your travels and adventures can take its toll. Should that time comes or anything unexpected happens, don't throw them away—let us repair it for you.
Free Repair Service (Indonesia)
- Print and complete this Repair Form.
- Make sure your piece(s) is/are clean.
- Attach the Repair Form with your piece(s).
- Send it to us or drop it off to our flagship in ASHTA District 8.
Upon receiving your piece(s), we'll email you a case number, the assessment, and the estimated completion date (up to 6 weeks). Repairs are free, but in heavy cases such as alterations and replacement, they may be subject to a reasonable fee. The repairs will never be performed without your written authorization. You are free to opt out of the repair and have your item returned as is.
DIY: Fixing a Button
Did you know? Your #MadeRight piece always comes with a spare button on the care label. Our Repair Kit also has more buttons!
STEP 1
- Thread the needle through the eye of the needle
- Double it until you have equal length of thread on both sides.
- Create a knot.
STEP 2
- Make an anchor point for the button.
STEP 3
- Put the button in and begin sewing from one side to another diagonally.
STEP 4
- Place a spacer (could be a pin, toothpick, needle, small stick).
- Continue sewing diagonally to the other holes.
- Repeat the sewing process 3-4 times.
- Remove the spacer once you’ve done sewing.
- Ensure your needle is facing down when reaching your last hole.
STEP 5
- Wrap the threads around the button 4-5x.
STEP 6
- Make a small knot and cut to finish.
DIY: Fixing a Hole
Do you have a hole in the fabric? Don't fret! We can embroider over them for you, or you can try to darn them yourself.
STEP 1
- Thread the needle through the eye of the needle
- Double it until you have equal length of thread on both sides.
- Create a knot.
STEP 2
- Stitch together from approx. 1 cm from the edge of the hole.
- Stitch on the outer part of the fabric.
STEP 3
- Continue to start stitching horizontally on the part of the hole from one side to another.
- Once you’ve reached the other edge of the hole, pin the needle upside down to the inner part of the fabric.
STEP 4
- Pin the needle back to the outer part of the fabric and start stitching vertically.
STEP 5
- Once you’ve reached the last corner, pin the needle to the inner part of the fabric.
- Cut some undesired threads.
- Then pin the needle back to the outer part of the fabric.
- Create a small knot and cut it off to finish.
DIY: Fixing a Hole Pt.2
Still not satisfied? We can continue on.
STEP 6
- Repeat step 1 and sew and anchor.
- Sew from one edge to another vertically.
- Continue this step until you cover the hole thoroughly.
- Once you’ve reached the last part, pin the needle down to the inner part and up to the outer part again.
STEP 7
- Now sew the threads as if you were weaving the threads from one edge to another horizontally.
STEP 8
- Pin the needle down to the inner part of the fabric
- Create a knot and cut to finish.