Here are some answers to the most common questions we get. If there is anything else we can help you with, our Customer Happiness Specialist Gita is here for you!
Email | firstname.lastname@example.org
WhatsApp | +62 821 4102 1688
Our main currency on the website is Indonesian Rupiah.
For US$: Simply choose USD on the currency conversion button on the top left corner of our website :) The easiest payment method internationally is credit card / PayPal. You can simply choose this option during checkout and we'll send an invoice out directly in US$!
International: All in-stock orders are shipped within 48 hours with trackable shipping, which will take 10-14 days before it arrives on your doorstep. We currently offer a flat $30 / IDR 420,000 shipping worldwide. Shipping to Singapore is $15 / IDR 210,000 and a bit faster (3-5 days).
Domestic: All orders shipping in Indonesia ships for free - yay!
Due to the complexities of international shipping, we'd like to suggest customers from outside of Indonesia to refund your order for store credit before ordering a new item. As we mention above, please make sure to return the item(s) you'd like to exchange in their original packaging and state (unworn, unwashed). Please find more information in the FAQs below.
No Poly Plastic Guarantee
We use absolutely no plastics-polybag. Your order is packed in a zero waste, naturally dyed pouch that is uber handy and so damn cute.
Questions and Answers